|Quality Management and Safety Engineering - module MST 326 for BSc MST|
The module leader for this ten-credit module is John Summerscales.
The module (was MST324 until AY2005/06) was taken by students of
|1:||Introduction. Definitions of Quality. The Gurus of Quality.||88 KB||ILS/01|
|2:|| Basic statistics. Statistical Process Control (SPC) and Control Charts. Six-Sigma.
Quality Circles. Kaizen (continuous improvement). Poka-Yoke (mistake-proofing).
|3:||Problem Solving Techniques. (brainstorming * mind maps * cause-and-effect diagrams * FMEA * FTA * DOE).||383 KB||ILS/03|
|4:||Quality Management Systems (ISO 9000). Quality Function Deployment (QFD).||132 KB||ILS/04|
for environment not a new phenomenon ... Sustainability.
Environmental Management Systems (ISO 14000).
Polluter Pays Principle (PPP). Precautionary Principle. Life Cycle Assessment/Analysis (LCA). Environmental Impact Classification Factors
|6:||Occupational Health and Safety Management Systems (BS 8800/OHSAS 18001). COSHH - CHIP - RoHS. Risk Assessment.||367 KB||ILS/06|
|7:||Project planning (Gantt - PERT/CPM). Technology Road Maps (TRM).||792 KB||ILS/07|
|8:||Event management. Budget uncertainties. Insurance against risks.||75 KB||ILS/08|
|9:||Product Liability. CE marking. Recreational Craft Directive (RCD). Classification societies.||179 KB||ILS/09|
|10:||Learning styles (Honey and Mumford). Team rôles (Belbin). The culture of organisations. Change management.||109 KB||ILS/10|
James Evans and William Lindsay, The Management and Control of Quality - Fifth Edition, South-Western/Thomson Learning, Cincinnati OH, 2001. ISBN 0-324-06680-5.
inc. CD-ROM with QuickTimeTM videos, web links and spreadsheets. ISBN 0-324-06682-1. PU CSH Library. Support material specific to this book can be found here.
The PowerPoint slides associated with each chapter are:
Samuel KM Ho, Operations and Quality Management, International Thomson Business, 1999. ISBN 1-86152-398-x. PU CSH Library.
Further reading (books, journal papers or websites) are included on the pages above for individual lectures. The most reliable sources are refereed journal papers: a number of these are available to University of Plymouth students via the Staff/Student Portal through the following sequence: University Information/Library Resources/Electronic Resources. Do remember that any other information obtained from the web may be of dubious quality. For the most part you can expect academic websites (.ac.uk in the United Kingdom or .edu in the USA) to have reasonable integrity, but often the content may be the opinion of one individual rather than ideas agreed by the research community. Business/commercial/industry sites may often be influenced by the expectation of making a sale!